Amy O'Connell

Amy O'Connell

DRE#

Client Testimonials

 

 

 

Amy was an absolute DREAM to work with! Not only is she incredibly professional and great at what she does, she is so kind and trustworthy. My husband and I are first time home buyers and had little knowledge about the process of buying a home. Amy was always there to answer any and all questions we had. She answered our questions and kept us updated throughout the entire process. Amy always responded to our messages right away and she met up with us whenever we needed to. She advocated for us with our sellers and their broker time and time again to make sure that we were getting everything we needed. She always made us feel as though we were her first priority. We trusted her to guide us with one of the biggest financial investments we will ever make and we are so glad that we did! If we had to do this process over again, we would choose Amy every time. We can't thank Amy enough for all that she did for us! We appreciate her so much and we couldn't have done it without her. From the bottom of our hearts, thank you, Amy!

 

Kristen,

Alb., NM

 

Amy was a pure joy to work with! Her professionalism and follow-thru was absolutely amazing. Amy paid attention to detail and provided us with reasonable solutions while listening and respecting our wishes. This was an exceptionally difficult home to sell for a variety of reasons and Amy sold it within 1 month! Her dedication and work ethic is something to be admired. I will be recommending Amy to everyone both selling and looking for home.

Marissa G. Alb., NM

 

 

 

We are so thankful that you were assigned to assist us in buying our home. You and your team not only provided top notch professionalism, but also the feeling of family. We benefited staying teaming up with you because you stayed closely connected with us (checking-in periodically) by tailoring our preferences on Trulia and especially your Coldwell Banker portal so that we could still view the market while we were still out-of-state. We were impressed by your diligence to keep us informed and that you did not give up on us due to the time-line that we had and the logistic circumstances. That was not easy as you had to keep in mind what we wanted in a home, and even changed our minds on occasion about features and areas to search. Your patience was very much appreciated.

 

We would definitely recommend you Amy and your team of professionals because you guys provided us with extremely thorough information and guidance even though we were 900 hundred miles away! You had the ability to put our minds at ease when we worried about things. You were in constant contact with your team realtor, Sandi Pressley when we had questions and concerns that only the owners could answer, which helped tremendously.

 

One important feature that you provide is perseverance and professionalism throughout the entire process, which has gone way beyond the closing date. You connected us with an awesome lender that made our dreams come true, without your foresight and valuable connections we may not be residing in New Mexico at this time. You found a way to work with us when we were having difficulty finding a lender, and you connected us with the right company, which is a true credit to you brilliant networking and wealth of team work.

 

We felt in good hands as you were providing us feedback from your team of inspectors, lenders, and the other Caldwell realtor and staff. Not a detail or deadline was missed. There were things we didn’t even know that had to be done that you informed us about and were taken care of.

 

We were more than satisfied with the services you provided and would certainly refer you to our friends and family. You were very professional with us, but at the same time connected with our son, and welcomed us into to your home for a home cooked meal, which was awesome!

Sincerely,

Katherine and Lacey L. California

 

"When we decided to make the retirement move from our Midwest farm to a Rio Rancho, NM home, we searched the internet for a real estate buyer's rep with experience and expertise. Amy O'Connell seemed to fit the bill, and we quickly realized we had made a wise choice. Our initial call to her was warm, welcoming, and Amy was eager to start a search for us. We knew in short time, that she definitely was adamant to find us our perfect nest in the West! She advised us of all things we needed to know as newcomers to the Rio Rancho area, not only the good, but also information on particular zoning, building ordinances, etc. She was available to us for all our questions, no matter how often we called.

When our home in Missouri sold more quickly than planned, Amy went into high gear to find us our new home. Because of the time being so short in making our transition to New Mexico, we decided to let Amy be our eyes and we would trust her decision without a trip to New Mexico. We never saw the new house until our closing. Totally a sight-unseen purchase. So very happy found us exactly what we wanted and in the price range suited to our needs.

If you are looking for knowledgable, personalized representation in the real estate market, be sure and meet Amy O'Connell. A real gem!"

 

Howard and Katy W.

 

"I moved to Albuquerque from California in 2014. Amy O'Connell from Coldwell Banker Legacy helped me rent the home I eventually bought. Amy and Heather Martinez from Pinnacle Capital Mortgage made my transition from renter to buyer seamless. They guided me with patience and kindness, and were always ready to answer any questions I had about purchasing my home. As my realtor, Amy was present for inspections and came to my home whenever necessary. I really believe that, without Amy and Heather, my dream of home ownership would not have been possible. They both worked within my budget to ensure that owning a home would not be a burden for me. I highly recommend these professionals to anyone who is looking to buy a home. Thanks, Amy and Heather!"

 

Thank you,

 

Theresa P. Alb., NM

 


Amy was a pleasure to work with! I chose her to sell my home because of her specific knowledge of the Rio Rancho market. Her expertise in what people were looking for guided all of our decisions. Not only did she make repair recommendations, but she also lined up reputable contractors to do the work and did a terrific job getting the house ready for sale, marketing it, getting the right price and walking me through the closing process. She was extremely reliable, on-point, and quick to answer all of my questions. I felt very well taken care of throughout the entire process. I would highly recommend working with Amy! She is a true professional, with a great sense of humor, and has top notch communication skills. You will greatly benefit from her excellent advice, leadership and expertise.

J. Portland, OR

 

Amy was able to help my family find a buyer for our father's house after he passed. Being from out of town she was able to find a buyer quickly, get us through the process, and make this as easy as it could be.

John P.

 

After interviewing three realtors regarding selling our home, we met Amy O’Connell. She gave us advice regarding our home and was terrific in helping to prepare the house before putting it on the market. She worked with us to set a little higher dollar price then other comparable houses on the market. It sold within 3-weeks very near our asking price; she did not pressure us in any way to sell it at a lower price. Amy assisted in arranging all the different services that are required in selling a house (which also included calming the nervous elderly sellers). She was highly motivated, very professional and went beyond the call of duty to make it very easy for us to sell the house. She took care of everything including negotiation of a postponed closing date that worked for us. She is a pleasure to work with, is knowledgeable and efficient. We highly recommend her services and look forward to her friendship in the future.

Evelyn and Raymond V.

 

 

Amy's professionalism, timeliness, attention to detail, and effective communication are only a few of the qualities that make her the best broker imaginable. I can honestly say that I may not have purchased a home if it had not been for working with Amy. I say this because the first several agents I had been in communication with never earned my trust or my confidence. Amy had it almost immediately. I am a first time homebuyer and I only had 2 days in a new town to look at properties. The first day was wasted with another agent. I was in contact with Amy, and within several hours she had already sent me numerous listings that matched my price point and requirements. I narrowed the list down, and the next day we looked at properties until I found the one I loved. I went back to Oklahoma, and within several days we had an offer in that I was very comfortable with. She had contacts who she recommended for inspections and other services that were all completed quickly, accurately, and at a fair price. Amy was in constant communication regarding inspections, she was present for all of them since I couldn’t be, and she advised me very thoroughly on the entire process. I have often heard people talk about the stress of buying home, but I can honestly say my home buying experience was less stressful than buying a cell phone! Amy was very attentive about things I did not even know to look for in a home. On the day of closing she even picked me up in the middle of a hail storm to make it in time! She went above and beyond what I ever would have expected from a broker, and I will always feel lucky to have found her on such a short notice. thoughtfulness didn’t stop after the closing either, she’s been in contact several times to ensure things are going well in the new home. If I ever hear of anyone in need of services I would not hesitate to recommend her. I know she would work as hard for them as she did for me.

Sincerely,

Lauren D.

 

Amy’s enthusiasm is wonderful. Very good natured. She is very helpful on real estate transactions. It was a pleasure working with Amy again on the sale of our home.

 

Larry and Maryelen S.

Rio Rancho, NM

 

 

What I liked most about working with you while we were looking for a house was that you listen to me. You developed a portal that listed homes with the features we were looking for. Coming here and having 12 homes to look at was such a comfortable feeling. As we worked together you found additional houses but we kept going back to the house that was top on our list.

We think we made a good choice. It is a comfortable home and feels like a good fit. The neighbor's are friendly and many have welcomed us to the neighborhood.

 

Thank you for all of your help,

Maryellen and Larry S., Texas

 

 

What a pleasure to have Amy manage the sale of our home! She's informative, knowledgeable, creative and tenacious. As sellers we needed hand-holding, and our house sale needed a couple creative solutions. Ms. O'Connell guided us through the entire process with care and professionalism. We will happily use her services to help us buy our next home and wholeheartedly recommend her highly!

Debbie S. Alb., NM

 

 

She was even willing to take on our small valued plot of land. Amy was really great to work with and I’m a realtor too!!

Cindy B.

Portage, WI

 

 

"Throughout the process of purchasing a home I worked with Amy. Amy has been wonderful! She handled everything and made the process very easy. I am very grateful I had the opportunity to work with her. Amy excels in professionalism and she is very helpful throughout the process. I am a first time home buyer and it was really smooth she took care of everything. It has been a pleasure working with her!"

mchllpa
Albuquerque, NM 87121

 

"Once again, you provided excellent customer service throughout our transaction. Because of your due diligence, we received the loan package from the lender several days early and the transaction closed without interruption! It was refreshing to deal with somebody that kept us informed throughout the closing process; your communication is excellent. I appreciate you and thank you for your professionalism and I look forward to working with you again."

Stacy M., Albuquerque, NM

 

 

"Amy is a joy to work with. She is the ultimate professional.
She advocates for her clients & works diligently to address
client questions &/or concerns. Amy's market knowledge &
negotiation expertise is invaluable to you as her real estate
client."

Suzanne K., Albuquerque, NM

 

Amy O’Connell was the BEST agent and she worked with me over years to help me to become a home owner once again!! Amy is an angel!

Karen S.

Rio Rancho, NM

 

 

Amy is a “people person” and puts her clients first and foremost. She never rushes her clients, giving them the feeling that they are her only concern at the moment.

Amy is very knowledgeable and offers advice and suggestions throughout the process of looking at homes and the process of applying for a loan and closing. She stays in touch via phone or e-mail, checking to ensure that all is going well or offering services and help.

We lived in Wyoming during our loan processing and closing and Amy was in contact with us to see that all was going well and if we needed her to do something for us. Amy did the walk-through of our new home to ensure that all work was completed and if any cosmetic touch-ups were needed.

We very much appreciate her abilities, and friendship. She has stayed in contact with us since our move to Bernalillo, NM. We would certainly recommend her to family and friends.

Joe and MaryKay G., Bernalillo, NM

 

I couldn’t be more satisfied with the service I received, the questions I was asked, the homes, the methods, the flexibility, and last but not least the push to keep the hunt going until the right home was found.

Rusty H. Albuquerque, NM

 

What a pleasure to have Amy manage the sale of our home! She's informative, knowledgeable, creative and tenacious. As sellers we needed hand-holding, and our house sale needed a couple creative solutions. Ms. O'Connell guided us through the entire process with care and professionalism. We will happily use her services to help us buy our next home and wholeheartedly recommend her highly!

Debbie S. Alb., NM

 

 

Amy was so wonderful to work with! She was very attentive and knowledgeable about real estate in our area. If ever we had a question or wanted to go see a home, she was always prompt in replying to us or scheduling a showing. At each showing Amy provided us with important information the home. We never felt pressured by her and we were picky and saw a lot of homes. The whole process was very smooth. We really enjoyed our experience and if ever we need to sell our home or buy another we will call her

Lygutie-Alb., NM

 

 

We wanted to let you know how much we appreciate everything that you did for us during our home buying process. The home inspector that you recommended gave us clear and concise information about the condition of our home and was extremely thorough . Your personal, hands on approach during the entire escrow process was much appreciated. I have never had an agent who kept us so informed, returned calls or texts as promptly, or who answered the hundreds of questions that we had with such a caring attitude the way that you did. We truly felt that you cared about us as people, even as friends, not just clients. Your personal touch didn't stop after we moved in either. Your recommendations for the different contractors that we would possibly need after the purchase of our 35 year old home were truly an added bonus. Not only did we use the roofing and hvac contractors that you recommended but when they gave us the estimates for the minor repairs that we needed and the repairs were started both of the contractors came back and informed us that not all repairs were going to be necessary after further inspection and the repairs were going to considerably less expensive than originally thought. Honest inspectors...honest contractors... What a concept ! Know that we will be forever grateful to you for the way you made our dream home a reality.

 

 

Greg & Petra S. Alb., NM

 

 

I recently had the pleasant experience of working with Amy O'Connell of Coldwell Banker Legacy. I was in search of an experienced & honest realtor who would help me in the search of a home in the Albuquerque area. Due to my situation my time & transportation were limited. Amy was always there to pick me up & show me homes that would be suitable for me in particular.
She was always very pleasant & smiling. One thing that noticed about Amy immediately, is how organized & intelligent she is. She would offer her professional advice & I thoroughly respected her opinion.
Amy is not in the businesses for just a job & paycheck. feel that she sincerely wants to help people & make them happy!
've been through a few sales & purchases of homes & know that it can be very stressful, but Amy made my purchase flow very smoothly.
She was on top of things from the 1st inspection to the final closing. While reviewing everything along the way to make sure that it was in order & reminding me of what needed to do, to keep things moving.
Amy's staff & everyone who she recommended to work with was excellent also.
recall Amy saying to me after I had looked at a number of homes "there is no perfect home"
But, Amy helped find the PERFECT home for me.

Thank you!

Kevin O. Rochester, Minnesota

 

Amy was very professional and always answered my questions promptly. Amy explained everything to me in simple terms, which made the process simple for me. Thank you Amy for all your hard work and professionalism!

Brian F.

Albuquerque, NM

 

 

 

Amy was super responsive and always looking out for my best interests, with a very customer focused and professional attitude. Amy always made me feel that she was in control of all the situations and very knowledgeable of the market, providing me with a full sense of security and confidence.

I am very happy and pleased with Amy O’Connell and the relator services that she provided to me. I’ve already recommended Amy’s services to others and she’s already got some business from my recommendation (and they are also happy and satisfied with Amy’s services).

 

Mauricio A

Albuquerque, NM

 

 

Amy O’Connell helped us in a lot of ways. She found contractors, plumbers and kept checking on the house for us. Amy held many open houses. She was more upset than we were when 2 buyers fell through and that helped us feel better.

Amy was wonderful in helping my brother and I sell this house, as neither of us had sold one before. We feel the new owner will love the house like mom and dad did. She helped us find an estate sale guy too! Since we’re out of town, Amy helped with the upkeep on the house when we weren’t able to be there. We think it was fortuitous she was on duty the day we just decided to stop in and find out the process of selling mom’s home. We don’t think we would have been satisfied with anyone else (we had talked with 3 other realtors later)

Dana and Scott G.

Dixon, NM

 

 

 

Amy was on top of things even before she met with us initially. She sent out almost daily updates. She stayed within our price and area guidelines. Amy was extremely cordial and a pleasure to work with. Our previous experiences were not nearly as positive as it was with her. We were extremely satisfied with her in every aspect.

 

Lou and Sue B.

Rio Rancho, NM

 

 

Amy was a pure joy to work with! Her professionalism and follow-thru was absolutely amazing. Amy paid attention to detail and provided us with reasonable solutions while listening and respecting our wishes. This was an exceptionally difficult home to sell for a variety of reasons and Amy sold it within 1 month! Her dedication and work ethic is something to be admired. I will be recommending Amy to everyone both selling and looking for home.

Marissa G. Alb., NM

 

 

 

 

Amy was very knowledgeable and helpful to us as we bought and sold houses with her this summer. She was our advocate in both situations and helped guide us every step of the way. She has wonderful people that she works with to assist with getting a home ready to sell! Amy was available to answer questions at any time and did everything she could to make our experiences positive. We have ended up in our dream home and we sold our first home in three days! I would absolutely work with her again and I am recommending her to any of my friends that are pondering the real estate market.

Ray and Jania D., Corrales, NM

 

 

 

 

Amy was awesome to work with! We felt comfortable from the beginning with her down to earth personality, yet strong professionalism during the process. She helped us to sell our home and find a new home with some pretty unique requirements in a time span of 3 months. We even closed on both houses the same day! Amy was always available and there for all that was required on both efforts such as attending inspections, closings, working with our lender etc. It would not have gone so smoothly without her. Thank you Amy!!

Michelle D., Alb., NM

 

 

First off, we would like to applaud Amy on her professionalism during our selling process...which was a very tough one, not by the book. We were selling our property in Corrales, and Amy was assigned to us upon contacting Caldwell Banker. We started looking for realtors about 1 to 1.5 years in advance of the formal selling process and interviewed a handful of candidates, some of which came highly recommended. Amy came out on top as our choice. Her generosity, honesty, and straight forward answers to our questions helped inform my wife and I to make timely and quick decisions on how to counter and ultimately accept an offer. The amount of knowledge gained on this transaction for both Amy, and us (sellers) was immense. I can guarantee that if she can handle this situation professionally, then she will handle yours the same. We highly recommend Amy for buying or selling needs. With our future transactions, we will definitely use her.

Samantha S., Corrales, NM

 

 

Amy did an amazing job of managing the sale of my home. She was always positive and helped me through the challenges, keeping me grounded at times when I wanted to give up. She is a great supporter!

Heidi H., Rio Rancho, NM

 

 

Amy was extremely responsive and went above and beyond to help me close a difficult sale. She is professional, knowledgeable and very easy to work with. I recommend her highly.

Stephen S.

 

 



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